Terms and Conditions

SERVICE AGREEMENT

This Service Agreement is entered between:

Dental Practices, hereinafter referred to as "Client"; and

[ProLocum Dental Agency], hereinafter referred to as "Provider".

The Client and Provider are collectively referred to as the "Parties" and individually as a "Party."

SCOPE OF SERVICES

ProLocum Dental Agency agrees the following services to the Client:

Offer a flexible and reliable solution for dental practices that need temporary staffing. These agencies specialize in recruiting, training, and placing dental nurses in various settings, ensuring that practices have qualified staff available when needed. Our company have reliable, efficient and trustworthy workers who perform the work for the clients in a professional and timely manner.

Temporary Staffing

Short-Term Cover: Dental practices can hire temporary dental nurses to cover staff absences such as sick leave, holiday, maternity leave, or unexpected vacancies.

Emergency Staffing: Agencies can provide immediate coverage during high-demand periods, such as busy seasons, to avoid service disruption.

Specialized Staffing: ProLocum provides dental nurses with expertise in specific areas such as orthodontics, oral surgery, periodontics dentistry, implant, endodontics and oral surgery.

Qualified and Trained Staff: Nurses from our agency are fully qualified and often have additional certifications and experience in particular fields of dentistry.

Benefits to Dental Practices:

Reduced Stress: Practices don’t have to worry about recruitment, hiring processes, or the administrative work involved in employing staff.

Time-Saving: Quick access to qualified dental nurses means practices can avoid gaps in service and reduce downtime.

Flexibility: The ability to scale staffing according to demand, without the long-term commitment.

Expertise: Agencies provide highly trained and experienced dental professionals who are capable of stepping into practice with minimal training.

Benefits to Dental Nurses:

Variety of Opportunities: Working with an agency allows dental nurses to experience different dental environments, specialities, and work cultures.

Flexibility: Nurses can choose the type of work, hours, and location that best fits their schedules and preferences.

Professional Development: Agencies often provide opportunities for ongoing training and upskilling, which can enhance career growth.

The Client agrees to engage the Provider for the above services under the terms and conditions outlined in this Agreement.

PAYMENT TERMS

 Payment Due Date: The Client agrees to pay the Provider within 7 (seven) days after the completion of the services. All prices are (including VAT) and subject to VAT at the standard rate.
Payment is due when the work has been completed.
Payment can be made via debit cards or credit cards.

 Full-Day Booking: If the Client books the Provider for a full day but only requires services for half a day, the Client is still obligated to pay for the full day. 

Dental Nurse Coverage Agreement

We agree to provide dental nurse cover for a minimum of 7 hours per day. Please note that we will not accept bookings for less than 7 hours, as we will not be able to allocate the dental nurse to another job on that day.

When you are completing our bookings you are agreeing to our terms and conditions automatically. 

Cancellation Fee: If the Client cancels a booked appointment within 24 hours of the scheduled time, the Client agrees to pay a cancellation fee equal to the full cost of the booked service.

Compliance Checks: ProLocum Dental Agency ensures that all staff have the necessary qualifications, including DBS checks (criminal background checks), GDC (General Dental Council) registration, and relevant training.

Skills Matching: Our dental nurses’ skills and experience to the specific needs of the practice, ensuring a seamless integration into the team.

COMPLAINT POLICY

The Client may submit a written complaint to the Provider within 7 (seven) days of the service being rendered.

The Provider will review the complaint and respond within 14 (fourteen) days of receipt.

If the complaint is found to be valid, the Provider will take appropriate corrective action, which may include a refund, discount, or re-performance of the service at no additional cost. 

TERM AND TERMINATION

This Agreement shall commence on [Start Date] and continue until [End Date] or until the services are completed unless terminated earlier as provided herein.

Either Party may terminate this Agreement by providing 30 (thirty) days' written notice to the other Party.

In the event of termination, the Client shall pay for all services rendered up to the termination date. 

Staff Approaching Prohibition

Neither Party shall approach, solicit, or hire any staff member of the other Party unless both Parties agree in writing to such an arrangement.

Any agreement to approach or hire staff must include mutually agreed-upon terms, including but not limited to an agreed-upon lump sum payment or other compensation.

Violation of this provision shall result in [Insert Consequences, e.g., financial penalties or legal action].

CONFIDENTIALITY

Both Parties agree to maintain the confidentiality of any proprietary or sensitive information disclosed during the term of this Agreement.

INDEMNIFICATION

The Client agrees to indemnify and hold the Provider harmless from any claims, damages, or liabilities arising out of the Client's use of the services, except in cases of gross negligence or willful misconduct by the Provider.

GOVERNING LAW

This Agreement shall be governed by and construed by the laws of [The Consumer Contract Regulation Consumer Right Act 1977].

ENTIRE AGREEMENT

This Agreement constitutes the entire understanding between the Parties and supersedes all prior agreements, representations, or understandings, whether written or oral.

AMENDMENTS

Any amendments or modifications to this Agreement must be made in writing and signed by both Parties.

INSURANCE

The company is covered by Towergate Indemnity Insurance. The policy can be requested if required.

For your further information: We are a fully qualified and GDC registered Dental Agency. Registration and qualifications are available on request.